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Privacy Policy

Last updated: 01/06/2026

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This Privacy Policy explains how OPEN ARCHITECTS processes personal data collected through the website openarchitects.ch.

This policy is provided in accordance with the Swiss Federal Act on Data Protection (FADP/FDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data Controller

The Data Controller is:

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OPEN ARCHITECTS
Via Molinazzo 2
6900 Lugano
Switzerland

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Email: info@openarchitects.ch

2. Personal Data We Process

We may process the following categories of personal data.

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2.1 Browsing data

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When users visit this website, certain technical data may be automatically collected by the systems and services used to operate the website. This may include IP address, browser type, device information, operating system, pages visited, date and time of access, and other technical information necessary for the functioning, security and maintenance of the website.

For information about cookies and similar technologies, please refer to our Cookie Policy.

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2.2 Data provided through the footer contact form

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When users submit the contact form in the footer section, we collect the email address provided by the user in order to reply to the request or contact the user about a potential project.

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2.3 Data provided through the contact page form

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When users submit the contact form on the contact page, we may collect:

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  • first name;

  • last name;

  • email address;

  • phone number;

  • company or organization;

  • message content.

 

Fields marked as mandatory are necessary to process the request. Optional fields are provided voluntarily by the user.

Users are requested not to include sensitive personal data in the message field unless strictly necessary.

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2.4 Data stored in Wix CRM

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Data submitted through the contact forms is received by OPEN ARCHITECTS by email and may also be stored in the Wix CRM dashboard for the purpose of managing and replying to contact requests.

3. Purposes of Processing

We process personal data for the following purposes:

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  • to operate, maintain and secure the website;

  • to respond to requests submitted through the contact forms;

  • to manage communications with users and potential clients;

  • to keep a record of contact requests in our Wix CRM dashboard;

  • to analyze website traffic and improve the website, where analytics tools are enabled;

  • to comply with legal obligations or requests from competent authorities.

4. Legal Basis / Justification

We process personal data for the following purposes:

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  • to operate, maintain and secure the website;

  • to respond to requests submitted through the contact forms;

  • to manage communications with users and potential clients;

  • to store and manage contact requests in the Wix CRM dashboard;

  • to analyze basic website performance and usage through essential or platform-level Wix services, where applicable;

  • to comply with legal obligations or requests from competent authorities.

5. Data Retention

Browsing data is retained only for the time necessary for technical, security and operational purposes.

Data submitted through contact forms is retained for as long as necessary to respond to the request and manage the related communication. If a business relationship is established, the data may be retained for the duration required by contractual, accounting or legal obligations.

Data stored in the Wix CRM dashboard may remain available until manually deleted or until no longer necessary for the purposes described above.

6. Recipients of Personal Data

Personal data may be accessed by:

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  • authorized persons acting under the authority of OPEN ARCHITECTS;

  • website hosting, platform and technical service providers, including Wix;

  • CRM, email and communication service providers used to receive and manage contact requests;

  • analytics and consent management providers, where enabled;

  • consultants or service providers supporting website management;

  • competent authorities, where required by law.

 

These parties may process personal data as processors, sub-processors or independent controllers depending on their role.

7. International Data Transfers

The website is built and operated through Wix Studio. As a result, personal data may be processed or stored outside Switzerland, including in countries that may not provide the same level of data protection as Swiss law.

Where required, we rely on appropriate safeguards, contractual protections or other lawful mechanisms to protect personal data transferred internationally.

8. Cookies and Similar Technologies

This website currently uses essential cookies and similar technologies required for the website to function properly, manage consent preferences, ensure basic security and provide core website functionality.

The website currently does not use advertising cookies, marketing pixels, social media tracking cookies or third-party profiling technologies.

Users can manage their cookie preferences through the cookie banner provided by Usercentrics for Wix.

For further information, please refer to our Cookie Policy.

9. Users’ Rights

Under applicable data protection laws, users may have the right to:

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  • request information about the personal data processed about them;

  • request correction of inaccurate or outdated personal data;

  • request deletion of personal data, where legally possible;

  • request restriction of processing;

  • object to certain processing activities;

  • withdraw consent at any time, where processing is based on consent;

  • request data portability, where applicable.

 

Users may exercise their rights by contacting us at: info@openarchitects.ch

10. No Sale of Personal Data

​We do not sell personal data.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

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